FAQ
Frequently asked questions
Straight answers about our services, pricing and how we work. Cannot find what you are looking for? Ask us directly.
Working with PageAlto
What kind of businesses do you work with?
Small and mid-sized businesses in the US, UK and Europe. That includes local service companies, e-commerce stores, non-profits, fitness studios, cleaning companies, healthcare practices and professional services firms.
Where is PageAlto based?
PageAlto is a remote agency based in Bangladesh, working with clients in the US, UK and Europe. Our working hours overlap with UK mornings and US evenings, and many tasks are finished overnight, so you often wake up to progress.
Do I need all four services?
No. Many clients start with one, such as a new website or a Google Ads campaign, and add more later. We only recommend what fits your goals and budget.
How do we get started?
Request a free quote or a free website audit. We reply within one business day, then book a short call to understand your goals before sending you a clear proposal.
Who owns the website and accounts?
You do. Your domain, hosting, website code, content, Google Ads account and analytics are all set up in your name. If you ever move on, you take everything with you.
Our services
How long does it take to build a website?
Launch websites usually take 2–3 weeks, Growth websites 4–6 weeks and WooCommerce stores 5–8 weeks from kickoff to launch. Custom web apps are scoped individually. You get a timeline with your quote, and we update you every week.
How long does SEO take to work?
Technical fixes can help within weeks, but most businesses see meaningful growth in rankings and enquiries after three to six months of consistent work. Competitive markets take longer. We report progress every month so you can see it build.
How much should I spend on Google Ads?
It depends on your market, location and goals. Most small businesses start with a test budget and scale up once the cost per lead is proven. We recommend a starting budget during the audit, based on real keyword costs in your area.
What happens if my website gets hacked?
We clean it up, restore from a clean backup if needed, close the security gap and harden the site against repeat attacks. Malware clean-up is included in Business Care and Priority Care. On Essential Care, we quote the clean-up before we start.
Will I be able to edit the website myself?
Yes. We build on an editor that suits your team, usually WordPress, and give you a short video guide at launch. You can update text, images, blog posts and products without touching code.
Can you guarantee the first position on Google?
No honest agency can, because Google controls the rankings. What we commit to is the work: clear priorities, real fixes, ongoing on-page improvements and transparent reporting on results.
How quickly will I see results?
Campaigns can bring in enquiries within days of launch. The first four to eight weeks are a learning period, while we refine keywords, ads and bids based on real data.
Do you maintain websites you did not build?
Yes. We start with a health check, fix anything urgent and then bring the site into our regular care routine.
Can you redesign my site without losing my Google rankings?
Yes. Before launch we map every old URL to its new home with 301 redirects, keep the content that already ranks and monitor Search Console after launch, so your rankings carry over.
Do you do local SEO for service-area businesses?
Yes. We optimise your Google Business Profile, build consistent local citations, optimise your service and location pages and help you earn more customer reviews.
Do you manage Performance Max campaigns?
Yes. We set up asset groups, audience signals and product feeds where relevant, then monitor search terms and placements so Performance Max spends your budget on the right customers.
Can I cancel my care plan?
Yes. Care plans are billed monthly and you can cancel at any time.
Do you build custom web applications?
Yes. We build custom applications in Laravel and React, such as client portals, booking systems, internal dashboards and integrations with your existing tools.
Am I locked into a long contract?
No long lock-ins. We recommend giving SEO at least three months before judging results. After that, plans run month to month.
Will I own my Google Ads account?
Yes. The account and all its data stay in your name. We access it as a manager, and you can remove that access at any time.
Which platforms do you support?
WordPress, WooCommerce and Laravel. If your site runs on something else, get in touch and we will tell you honestly whether we are the right fit.
Pricing and payments
How much does a website cost?
Our website packages start at the prices shown on our pricing page. The final cost depends on the number of pages, features, integrations and whether we write the content. You get a fixed quote before any work starts.
Are there any hidden fees?
No. Your proposal lists everything that is included. If you ask for something outside the agreed scope, we quote it first and only go ahead with your approval.
Which currencies do you accept?
We can quote in US dollars, British pounds or euros, whichever suits you best.
How do payments work?
Payment terms are set out in your proposal. Website projects are usually split across milestones, and monthly services are billed at the start of each month.
Is Google Ads spend included in your fee?
No. You pay Google directly for ad spend through an account in your name. Our management fee is separate and clearly stated in your proposal.
Process and communication
How will we communicate during a project?
You get one main point of contact, a shared project board and regular progress updates by email. We schedule calls at times that work for your time zone.
What do you need from me?
Your goals, access to any existing accounts and timely feedback at each review stage. If you do not have content ready, we can write it for you as an add-on, quoted upfront.
What happens after launch?
We monitor the site, fix anything that comes up and train your team to make updates. Many clients continue with a care plan, SEO or Google Ads to keep growing.
Still have a question?
Send us a message and we will reply within one business day.